Consumer Protection

How to protect yourself from the security bug Heartbleed

By | Emily Scarr
Maryland PIRG State Director

DO NOT rush to change your passwords on all of your favorite websites. You shouldn’t change your password on a site until the site has fixed the Heartbleed bug, or else you risk having your new password compromised. Watch for a notice on the site, but don’t click any links in emails claiming to be from the website.

Toy Safety Tips

By | Emily Scarr
Maryland PIRG State Director

For 28 years, Maryland PIRG Foundation has worked to identify unsafe toys. Below are our top tips to help you choose the safest toys for the children in your life.

Report | Maryland PIRG Foundation | Consumer Protection

GETTING OFF THE HOOK OF A PREDATORY TOW

U.S. PIRG Education Fund identified 14 common-sense towing protections that should be available to consumers in every state, and researched which states offer those safeguards. These protections range from who is responsible for damages caused by careless towing to whether you are guaranteed the option to pay by credit card. 

News Release | US PIRG Education Fund | Public Health, Consumer Protection

Statement: New FDA plan to reduce toxic metal in baby food falls short

A month after announcing a weak plan to reduce heavy metals in baby food, the Food and Drug Administration (FDA) announced a new plan Thursday aimed at making baby food safer over the next several years.

A week's worth of help and tips during Consumer Protection Week

Being a consumer is a tough job. Really tough. During National Consumer Protection Week, which runs through March 6, the U.S. PIRG Education Fund staff is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges.

Report | Maryland PIRG Foundation | Consumer Protection

Deere in the Headlights

Modern farm equipment runs on software. But when manufacturers restrict access to the software tools needed to repair broken tractors, farmers are left out in the cold. They are forced to rely on dealerships to fix their equipment, which can lead to lengthy delays and inflated repair bills. With fields to be plowed, planted and harvested, farmers don’t have the time to wait for a dealer. They need to be able to fix their own stuff.

News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Cash has long been king. That hasn’t changed during the pandemic, despite the push by some merchants to discourage customers from paying with cash.

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