Consumer Protection

Report | Maryland PIRG Foundation | Consumer Protection

Fixing the Broken Textbook Market

This study demonstrates that despite recent steps forward in the marketplace, high textbook costs will continue to be a problem for students unless the cost of high-priced, new editions of college textbooks comes down.

Report | Maryland PIRG Foundation | Consumer Protection

Credit Cards, Consumer Complaints

This is the fourth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

Target says "Oops, 70-110 million consumers hacked."

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

Target is now saying that "a range of 70 million to 110 million people," not the original 40 million customers, had their credit or debit card numbers hacked in December. Even worse, Target is admitting that the database stolen included email addresses and phone numbers, which leaves consumers vulnerable to phishing attacks that could lead to identity theft, as if fraud on existing accounts wasn't enough. Here are some tips.

Toxic Toys

The 28th "Trouble in Toyland" report, released on Tuesday, summarized the various toys which could be harmful for children.

"Trouble in Toyland" report warns of toy hazards

Concerned about inadvertently stuffing the stockings with lead or other dangerous metals and chemicals? The Maryland Public Interest Research Group has just the study for you. Its "Trouble in Toyland" report -- the 28th annual toy-safety survey by U.S. PIRG and its state affiliates -- warns people to "be wary when shopping this holiday season." Though researchers have seen improvements over the years, they're still finding problems ranging from high levels of lead to choking hazards.

Toy Safety Concerns Outlined in Annual Report

Toxic chemicals, choking hazards and volume so loud it can damage hearing. You can find all three in toys that are on store shelves here in Maryland; something a state public interest group found after they took a closer look at the toys for sale locally.

Report | Maryland PIRG Foundation | Public Health, Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual Maryland Public Interest Research Group (PIRG) survey of toy safety. In this report, Maryland PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

Toy Safety Tips

Thousands of toys are on the market, each promising to educate or entertain our children. Unfortunately, not every toy is safe. Toy buyers can help protect children from injury by being careful, vigilant shoppers.

Survey Finds Dangerous Toys on Store Shelves

Annapolis and Baltimore, Maryland, Nov. 26 – Dangerous or toxic toys can still be found on America’s store shelves, according to Maryland Public Interest Research Group’s 28th annual Trouble in Toyland report which was released in Baltimore at Sinai Hospital, and in Annapolis at the Chesapeake Children’s Museum. The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

Consumer Financial Protection Bureau is doing its job

Contrary to the claims in a Nov. 6 guest column, "Consumer protection bureau fails to protect," by Jeffrey H. Joseph, the CFPB is getting results for consumers and doing so in a transparent way. It's the first federal financial agency with just one job: protecting consumers, especially students, military families and senior citizens. A series of Maryland PIRG reports analyzing its public consumer complaint database shows that the bureau is "making markets work," just as Sen. Elizabeth Warren and other backers intended.

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